IT Support

We are:

Wix’s IT Support team. We provide technical assistance and support to employees related to computers, servers, hardware, software and events. We take care of everything from configuration, to control and maintenance, to troubleshooting and monitoring. We do it all to make sure that Wix employees can continue giving our users the best experience possible.

We’re looking for an enthusiastic IT Support Tech to join our professional team.

As an IT Support Tech, you will:

• Provide professional and efficient support to our end users via our systems.
• Manage all endpoint installations, upgrades and troubleshooting (for Windows, iOS, and Linux).
• Configure and maintain all technical equipment including computers, printers, switches, access points, phones, conference rooms, TVs, and back office systems.
• Support company events, live streaming and meetups.
• Resolve technical problems with LAN, Wide Area Networks (WAN), and other systems.
• Lead technical projects to find technical solutions for the specific needs of our end users.
• Manage technical equipment, inventory and suppliers. 
• Monitor and respond quickly and effectively to requests received through the IT Support.
• Operate the IT onboarding process.